Northbridge Code Studio Ltd. (“Northbridge Code Studio Ltd.”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, prospective customers, and other individuals whose personal information we collect, use, or disclose in the course of operating our coding-studio business in Canada.
1. Introduction and Company Information
This Privacy Policy explains how Northbridge Code Studio Ltd. collects, uses, discloses, stores, and protects personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation.
Northbridge Code Studio Ltd. operates as a coding-studio business and may provide services such as software development, web development, application design, technical consulting, project support, training, maintenance, and related digital services.
Business contact details:
- Legal name: Northbridge Code Studio Ltd.
- Address: Suite 204, 4109 4 St NE, Calgary, AB T2E 6A3, Canada
- Email: [email protected]
- Phone: +1 (403) 768-2941
By interacting with our website, contacting us, engaging our services, or otherwise providing personal information to us, you acknowledge that your information will be handled as described in this Privacy Policy.
2. Data Collection and Processing
Northbridge Code Studio Ltd. may collect personal information directly from you, automatically through our website and digital services, and from third parties where permitted by law.
Depending on the context, we may collect the following categories of personal information:
- Identity and contact information: name, email address, phone number, company name, job title, mailing address, and other contact details.
- Account and communication information: correspondence, inquiries, feedback, support requests, project specifications, and records of communications.
- Project and service information: information necessary to provide coding, development, testing, deployment, maintenance, and consulting services.
- Billing and payment information: invoicing details, payment records, transaction information, and related financial data.
- Technical and usage information: IP address, browser type, device identifiers, operating system, log data, referral data, and website usage statistics.
- Preference information: marketing preferences, communication choices, and consent records.
- Other information you choose to provide: content shared in forms, emails, meetings, files, or project materials.
We may process personal information using manual and automated methods, including storing, organizing, analyzing, transmitting, backing up, and securing such information. Where required by law, we will obtain consent before collecting, using, or disclosing personal information, except where otherwise permitted or required.
3. Purpose of Data Processing
Northbridge Code Studio Ltd. collects, uses, and discloses personal information for the following purposes:
- to respond to inquiries and communicate with clients, prospects, and website visitors;
- to provide coding-studio services, including development, consulting, project management, testing, support, and maintenance;
- to prepare quotes, proposals, contracts, and invoices;
- to manage client relationships and service delivery;
- to process payments and maintain business records;
- to improve our services, website functionality, user experience, and internal operations;
- to monitor, troubleshoot, and secure our systems and services;
- to send administrative notices, updates, and service-related communications;
- to comply with legal, regulatory, tax, accounting, and contractual obligations;
- to detect, prevent, and investigate fraud, unauthorized access, and other misuse;
- to support marketing and promotional activities, where permitted by law and subject to applicable consent requirements; and
- for any other purpose to which you consent or that is otherwise permitted or required by law.
4. Legal Basis for Processing
Under Canadian privacy laws, we generally rely on consent, contractual necessity, legal obligations, and legitimate business purposes as appropriate and permitted by law.
- Consent: We may collect, use, and disclose personal information with your knowledge and consent, which may be express or implied depending on the sensitivity of the information and the circumstances.
- Performance of a contract / service delivery: We may process personal information where reasonably necessary to enter into or perform services, manage projects, communicate with you, and fulfil contractual obligations.
- Legal and regulatory compliance: We may process personal information to comply with applicable laws, regulations, court orders, subpoenas, tax rules, and other legal requirements.
- Business operations and legitimate purposes: We may process personal information for purposes that a reasonable person would consider appropriate in the circumstances, including security, recordkeeping, fraud prevention, service improvement, and business administration, provided such processing is permitted by law.
Where consent is the basis for processing, you may withdraw consent subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
Northbridge Code Studio Ltd. may disclose personal information to third parties in the following circumstances:
- Service providers and processors: cloud hosting providers, website hosting services, analytics providers, email service providers, communication tools, payment processors, bookkeeping/accounting services, customer relationship management tools, and IT/security vendors.
- Professional advisors: lawyers, accountants, auditors, insurers, consultants, and other advisors where necessary.
- Business counterparties: clients, subcontractors, collaborators, and vendors involved in delivering a project or service, where appropriate and necessary.
- Legal and regulatory authorities: when required or permitted by law, regulation, court order, or governmental request.
- Business transactions: in connection with a merger, acquisition, reorganization, financing, sale of assets, or similar corporate transaction, subject to appropriate confidentiality protections.
We require service providers and third parties to handle personal information in a manner consistent with applicable legal requirements and, where appropriate, contractual confidentiality and security obligations. However, third parties may have their own privacy practices, and we encourage you to review their privacy policies where applicable.
6. Data Transfer to Third Countries
As a Canadian business, Northbridge Code Studio Ltd. may store, process, or access personal information in Canada or in other countries where we or our service providers maintain operations. This may include transfers to jurisdictions outside Canada, including the United States and other countries.
When personal information is transferred outside Canada, it may be subject to the laws and lawful access rules of the foreign jurisdiction. We take reasonable steps to ensure that any such transfers are protected by appropriate contractual, organizational, and technical safeguards, and we limit transfers to what is reasonably necessary for the purpose.
By using our services or providing personal information to us, you acknowledge that your information may be transferred to and processed in jurisdictions outside your province of residence and outside Canada.
7. Storage Duration
Northbridge Code Studio Ltd. retains personal information only as long as necessary to fulfil the purposes for which it was collected, to meet legal, accounting, or reporting requirements, and to resolve disputes or enforce agreements.
Retention periods vary depending on the type of information, the sensitivity of the information, the purpose for which it was collected, and applicable legal requirements. When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with our retention practices and legal obligations.
Examples of retention considerations include:
- client and project records retained for the duration of the business relationship and a reasonable period thereafter;
- financial and tax records retained for periods required by law;
- support and communication records retained as needed to address inquiries or disputes;
- website analytics data retained for a limited period for performance and security purposes.
8. User Rights
Subject to applicable Canadian privacy laws and limited exceptions, you may have the right to:
- Access: request access to the personal information we hold about you and information about how it is used and disclosed;
- Rectification: request correction or updating of inaccurate or incomplete personal information;
- Erasure: request deletion of personal information in certain circumstances, subject to legal retention requirements and legitimate business needs;
- Restriction: request that we limit certain uses of your personal information in specific circumstances;
- Data portability: request access to certain personal information in a structured, commonly used format, where applicable under law;
- Objection: object to certain uses of your personal information, including some forms of marketing or processing based on legitimate or business purposes where applicable.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where our collection, use, or disclosure of personal information is based on consent, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Please note that withdrawing consent may affect our ability to provide certain services, maintain accounts, respond to requests, or continue a business relationship. We will explain the consequences of withdrawal where appropriate.
To withdraw consent, please contact Northbridge Code Studio Ltd. using the contact information provided in this Privacy Policy.
10. Right to Complain
If you have concerns about our handling of personal information, you may contact us first so that we can attempt to resolve the issue promptly and fairly.
You also have the right to file a complaint with the relevant privacy regulator, including the Office of the Privacy Commissioner of Canada and, where applicable, a provincial privacy commissioner or other competent authority.
Before filing a complaint, we encourage you to contact us so we may address your concerns directly.
11. Data Security
Northbridge Code Studio Ltd. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
These safeguards may include:
- access controls and authentication measures;
- encryption or other secure transmission methods where appropriate;
- role-based access limitations;
- secure backup and recovery procedures;
- monitoring for malicious activity and security incidents;
- staff awareness and confidentiality practices; and
- vendor and service provider security assessments, where appropriate.
Although we take reasonable steps to protect personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
12. Contact Information
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to make a request regarding your privacy rights, please contact:
- Northbridge Code Studio Ltd.
- Address: Suite 204, 4109 4 St NE, Calgary, AB T2E 6A3, Canada
- Email: [email protected]
- Phone: +1 (403) 768-2941
Please include sufficient information to help us identify you and respond to your request. We may request additional information to verify your identity where required or permitted by law.
13. Changes to Privacy Policy
Northbridge Code Studio Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations.
When we make changes, we will post the updated Privacy Policy on our website and update the effective date if applicable. Material changes may also be communicated through other reasonable channels, such as email or website notices, where appropriate.
Your continued use of our website or services after the revised Privacy Policy becomes effective indicates your acceptance of the updated terms, to the extent permitted by law.
Effective Date: September 9, 2026